At Vivace, every piece is carefully inspected before it reaches you to ensure quality and satisfaction. Due to the nature of our boutique collections and limited stock, we do not accept returns or exchanges.

However, we understand that unexpected issues can happen. If you receive an item with a major manufacturing flaw or defect, please reach out to us directly. We handle each case individually with care and fairness.

📧 Contact Us:

Email: support@vivace-canada.com

Instagram DM: [@V.IVACE_]

WeChat: V_ivace

Please contact us within 7 days of receiving your order with clear photos and a description of the issue so we can best assist you.

Thank you for supporting small business and for your understanding.

The Vivace Team